x1skybet Terms and Conditions
Please read all of the terms and conditions below carefully before using this platform. By registering or placing bets on x1skybet, you agree to these terms.
1 Introduction and Definitions
These terms and conditions ("Terms") form a legal agreement between x1skybet ("Platform", "we", "us") and any user of the platform ("Member", "you", "your"). The key terms used in these Terms are defined below.
"Account"
The personal account created for a member after registration on the platform, through which betting, deposits and withdrawals are managed.
"Services"
All online betting, casino games, slots, live games and related features provided by x1skybet.
"Bonus"
Additional funds or free bets credited to a member's account as part of a registration, deposit or promotional offer.
"Wagering Requirement"
The obligation to place a bet a set number of times before bonus funds become withdrawable. At x1skybet this is 25 times.
2 Eligibility and Registration
To use the services of x1skybet, each member must meet the eligibility conditions below. If these conditions are not met, the right to suspend or cancel the account is reserved.
- The applicant must be at least 21 years old. Cooperation with any age-verification process is mandatory.
- Each person may open only one account. Opening multiple accounts is strictly prohibited and may result in all accounts being closed and funds forfeited.
- All information provided at the time of registration must be accurate, complete and up to date. False information must not be provided.
- Keeping the account password and login details confidential is the member's responsibility. Allowing anyone else to use your account is not permitted.
- Documents required for identity verification (national ID card, passport, etc.) must be provided on time.
- Family members of staff may not place bets on the platform.
3 Deposits and Withdrawals
x1skybet supports transactions via bKash, Nagad, Rocket, Upay and bank transfer. The conditions below apply to all financial transactions.
Deposit Conditions
- The minimum deposit amount is ৳100 (per method).
- Deposits must be made only through a payment method registered in the member's own name.
- Depositing using a third-party account is strictly prohibited.
- The right to cancel a deposit amount is reserved, subject to verification.
Withdrawal Conditions
- The minimum withdrawal amount is ৳1,000.
- Standard withdrawal processing time is 10-45 minutes.
- Withdrawals will only be paid to the same method used to make the deposit.
- Withdrawals may be delayed if identity verification has not been completed.
- In the case of suspicious activity, a withdrawal may be suspended while an investigation is carried out.
4 Bonuses and Promotional Offers
x1skybet provides various promotional offers. Specific conditions apply to each bonus and promotion. The welcome bonus and general bonus policy are described below.
4.1 — Welcome Bonus
- New members will receive a 100% bonus on their first deposit, up to ৳5,000.
- Example: ৳1,000 deposited → ৳1,000 bonus → total balance ৳2,000.
- Example: ৳12,000 deposited → ৳5,000 bonus → total balance ৳17,000.
- A 25x wagering requirement must be met before the bonus can be withdrawn.
- The welcome bonus applies once per member.
- If you wish to withdraw the deposited amount after claiming the bonus, the bonus will be cancelled.
4.2 — VIP Cashback Program
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.4% cashback per week.
- Gold: Up to 0.6% cashback per week.
- Platinum: Up to 0.8% cashback per week.
- Moving up to a higher tier depends on overall activity on the platform.
- Cashback is automatically added to the account each week.
4.3 — General Bonus Policy
- Multiple bonuses may not be used at the same time unless specifically permitted.
- If fraud or misuse is detected in connection with bonus activity, the bonus will be cancelled and the account suspended.
- x1skybet reserves the right to change, suspend or cancel any promotion at any time.
5 Betting Rules
The rules below apply to all betting activity on x1skybet. Additional specific rules may apply for particular games or betting categories.
5.1 — Sports Betting
- The decision to accept or reject a bet is entirely at the platform's discretion.
- If an event is cancelled or suspended, bets will be settled according to the rules.
- If incorrect odds are displayed due to a technical error, the right to cancel those bets is reserved.
- If match-fixing or unfair advantage is suspected, the bet will be cancelled and an investigation carried out.
5.2 — Casino and Slots
- All game results are determined by a certified random number generator (RNG).
- If the connection is lost during a game, play can be resumed from the point where it stopped.
- If an error is found in the game rules or software, the relevant round may be cancelled.
- Large wins resulting from a system error will be approved after review.
6 Prohibited Activities
Any of the activities listed below are strictly prohibited on x1skybet. In the event of a violation, the account may be immediately suspended or closed and funds forfeited.
- Opening or operating multiple accounts.
- Using another person's account or allowing another person to use yours.
- Registering with false or inaccurate information.
- Coordinated or planned betting with the aim of abusing the bonus system.
- Attempting to hack or gain unauthorised access to the platform's software or systems.
- Using any automated or bot software to conduct betting.
- Using the platform for money laundering or illegal financial activity.
- Conducting fraudulent activity against other members.
- Behaving inappropriately or disrespectfully toward platform staff.
7 Privacy and Data Protection
x1skybet places the highest importance on protecting members' personal data. The platform uses SSL encryption technology and ensures fair play. To read the full privacy policy, visit our Privacy Policy page.
- Information collected at registration is used only to provide services and ensure security.
- Personal data is disclosed to third parties only where there is a legal obligation to do so.
- Members' financial information is stored in a fully encrypted environment.
- A member may request the correction or deletion of their personal data.
- Details about the use of cookies can be found in the privacy policy.
8 Limitation of Liability
x1skybet is not liable and is not obliged to pay compensation in the following situations.
- If the service is disrupted due to an internet disconnection or technical problem.
- If a transaction is delayed due to a problem with a third-party payment provider.
- If a member's login details fall into another person's hands due to the member's own carelessness.
- If the service is unavailable due to an unforeseen event or force majeure.
- For any financial loss incurred by a member as a result of gambling.
9 Account Suspension and Closure
Closure by the Platform
x1skybet may close an account without prior notice for any of the following reasons:
- Breach of the terms and conditions.
- Suspicion of fraud or deception.
- Providing false information.
- Failure to meet the age requirement.
- Use of unethical betting strategies.
Closure by the Member
Any member may voluntarily close their account:
- A request must be submitted via live chat.
- Any remaining balance must be withdrawn before the account is closed.
- Active bonuses will be cancelled.
- A self-exclusion option is also available as part of responsible gaming.
10 Responsible Gaming
x1skybet believes that gaming is a form of entertainment and should be enjoyed responsibly. The platform helps members build healthy gaming habits.
- Members can set daily, weekly or monthly deposit limits via live chat.
- The option to temporarily or permanently exclude yourself from the platform (self-exclusion) is available.
- If signs of uncontrolled gaming appear, seeking help immediately is advised.
- This platform is for users aged 21 or older only.
To learn more about responsible gaming, please visit our Responsible Gaming page.
11 Changes & Dispute Resolution
Changes to Terms
- x1skybet reserves the right to modify these terms and conditions at any time.
- For significant changes, members will be notified via email or through a notice on the platform.
- Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.
Dispute Resolution
- For any dispute, please contact us first via live chat or email.
- The support team will review complaints within 72 hours.
- The platform's decision will be considered final, though fairness will always be maintained.
- Email: [email protected]
12 Contact
If you have any questions or feedback regarding these terms and conditions, please contact our support team. Our team is available in Bengali seven days a week, 24 hours a day.
- Live Chat: 24/7 direct support in Bengali
- Email: [email protected]